Who
Enigma
HQ
New York City, NY
Employees
100
Sudozi Features
Procurement and Vendor Management
Product
Real-time business data on the identity and financial health of SMBs
Who
Enigma
HQ
New York City, NY
Employees
100
Sudozi Features
Procurement and Vendor Management
Product
Real-time business data on the identity and financial health of SMBs
Rather than expecting your employees to read and memorize yet another policy document, Sudozi offers a fresh new look at what otherwise can be seen as a bureaucratic nightmare. Sudozi offers transparency and helps employees be more autonomous in getting their spend approved, and we have seen quick adoption by employees.
Michael Niu, General Counsel
Problem

Manual Procurement process doesn’t scale

Enigma’s procurement process was ‘good enough’, but wouldn’t scale with Enigma’s rapid growth and resulted in a lot of wasted time by Enigma’s finance and legal teams.

Enigma managed its vendor procurement through more decentralized and manual processes, such as different vendors for contract management, approvals, and policies/instructions.


The team faced the issue of having disparate sources for Vendor information. More critically, employees were often confused about how to navigate procurement, and relied heavily on Enigma’s Legal and Finance teams to walk them through every step and effectively act as their PMs whenever spend was on their mind.

VP of Legal & Trust, Michael Niu, stated early in the discovery process that “knowledge is all over the place. We need a centralized location for Vendor information”.

Many of Enigma’s customers are large financial institutions and otherwise operate in regulated spaces; thus, operating with a robust compliance posture has always been a top priority for Enigma in order to be a trustworthy partner to these customers.

Solution

Sudozi streamlines procurement process with customized workflows

A requirement for the Enigma team was the ability to have easily customizable approval workflows based on the category of spend. As an example, a Software spend request will have a very different procurement flow relative to a Contractor spend request.

Furthermore, the team needed this to be a seamless process for Legal team and employees; they needed a tool that asks employees for the right information when submitting a specific request, creating efficiency for both parties in the process.

You simply can’t expect your team to memorize your procurement requirements, especially when they can change and be updated by the company to adjust to risks and controls.

Sudozi ultimately empowered the Enigma team with a robust procurement workflow that allows for customized spend rules and intake fields based on the spend category. In the process, Enigma employees gained a simple, intuitive platform to request spend.

Outcome

Significant time savings for Legal team and business leaders with a clean compliance trail

With Sudozi, Enigma has been able to find a procurement solution that will scale with their rapid growth and is easy to use even for brand new employees.

Ensuring that all proper documentation and contracts are collected and centralized in Sudozi and all requests are routed appropriately through the approval process is a game-changer for an organization that has rigorous compliance requirements.

Just as Enigma helps its customers manage risk and better comply with requirements in their industries, Sudozi empowers Enigma with strong spend discipline and robust compliance.

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